Talk To Concierge

Tell us what you're driving next.

One form, one concierge, no hold music. Share the occasion and we'll have options waiting before you finish your coffee.

Request a Callback

Every request goes straight to concierge — no ticket number, no queue.

We usually respond within the hour.

Common Questions

Everything before you call.

Can't find what you're looking for? Message our concierge on WhatsApp — the same line, day or night.

The vehicle, comprehensive insurance, and delivery and collection anywhere in the Emirates. No cleaning fees, no "insurance excess" sprung on you at pickup — Salik tolls and fuel are the only extras, and only for what you actually use.

A valid driving license (UAE, GCC, or an internationally recognized license), a passport or Emirates ID, and a credit card in the driver's name for the security hold. Bring them once — verified for every booking after.

Yes, held on your card at handover and released after the car comes back. Every inspection is filmed and timestamped, both ways, so there's nothing left to argue about — zero disputed deposits in 2025.

25 for the core fleet, 30 for the ultra-performance tier. Under that, you can still ride — just book a chauffeur instead.

Yes. Any additional driver just needs to be verified and added to the reservation before delivery — same documents, same nine-minute process.

Anywhere in the Emirates, including straight to the arrivals gate at the airport — no delivery surcharge, no waiting at a counter.

Call our concierge line first, any hour — we coordinate with police, recovery, and your replacement vehicle from there. One number, the same one on your invoice.